Driver
- Minimum driver age is 18 with a valid driving licence.
- Valid driving licence; visitors may need an International Driving Permit depending on the issuing country.
- Valid passport or Emirates ID.
Booking & confirmation
- A request on the site is not final until we confirm it.
- The car may be replaced by a similar or higher model in the same class.
- The address of the Dubai pickup office is shared after confirmation.
Pickup & return
- Pickup and return at the office in Dubai only; delivery is not available.
- Each 24 hours counts as one day; any part of a day counts as a full day.
- Return the car with the same fuel level as at pickup.
Payment
- Payment on pickup only; no online payment.
- A refundable security deposit may be taken at the office (amount set at confirmation).
Cancellation
- Free cancellation up to 48 hours before pickup.
Fines & tolls
- Traffic fines and Salik tolls during the rental are payable by the renter.