What to do after an accident in a rental car in Dubai
If you have an accident in a rental car in Dubai, stop somewhere safe, make sure everyone is safe, report it to the police and follow their instructions, then contact our team straight away. A police report is essential for any accident in a rental car.
Step by step
- Stop somewhere safe and switch on the hazard lights.
- Check your passengers and call an ambulance if needed.
- Report to the police and follow their instructions; some minor accidents can be reported in the Dubai Police app.
- Photograph the scene, the damage and the number plates.
- Contact our team and send the report and photos.
What to avoid
- Do not leave the scene without a police report.
- Do not repair the car yourself or at a garage without the team's approval.
- Do not agree a private settlement with the other party.
After the accident
Our team guides you through the next steps under the rental agreement and explains what follows from the accident.
FAQ
Is a police report required?
Yes, for any accident in a rental car.
Should I call you or the police first?
Report to the police first, then contact our team straight away.
Can I keep driving after a minor accident?
Once you have the report and our team confirms the car is safe.