Car rental in Dubai: frequently asked questions

Quick answers about renting a car in Dubai with Dubai Rent Car. Can't find yours? Contact us.

All questions

FAQ

What is Dubai Rent Car?

Dubai Rent Car is a car rental company in Dubai. You book online and our team confirms everything with you by WhatsApp or phone.

How do I book a car?

Choose your dates and car class on our website and send the booking. Our team then contacts you by WhatsApp or phone to confirm the car and the price.

Do I pay anything when I book?

No. Online booking requires no upfront payment. At pickup you pay in cash or by card for the rent, insurance and the deposit.

Can I cancel for free?

Yes, cancellation is free. Just tell our team by WhatsApp or phone.

What happens after I book?

Our team contacts you to confirm the car, the price and the handover. You send a photo of your driving licence and passport. ## Documents and licence

What documents do I need?

Your driving licence and passport, plus an International Driving Permit if your country requires one. UAE residents need a UAE licence and Emirates ID.

Can I drive in Dubai with my home licence?

Dubai's RTA allows visitors on a visit visa to drive on a GCC licence or a licence from one of its exception countries. Everyone else needs an International Driving Permit too. See our licence guide.

Which licences do you accept?

The team checks your documents before confirming.

What is the minimum age?

Our minimum age is 18, with a valid driving licence. Some cars may require a higher age. ## Deposit, insurance and costs

Is insurance included?

Insurance is mandatory for every car in the UAE. Basic insurance is included.

Which cars can I rent?

Our cars: economy cars, sedans, SUVs, family, luxury and sports cars. Availability depends on your dates and is confirmed by the team.

Can I rent monthly?

See monthly car rental.

What is the fuel policy?

Return the car with the same fuel level as at pickup.

What if I return the car late?

After that, an extra day is charged.

Can I add an additional driver?

Yes. An additional driver is allowed for a daily fee. The team confirms the amount and the required documents before you confirm the booking.

Is mileage unlimited?

Daily rentals of economy cars include unlimited kilometres inside Dubai.

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